Legal
Privacy Policy.
How Digitalorm collects, uses and protects the information you share with us. Last updated: 21 September 2026.
Who we are
Digitalorm provides worldwide online reputation management and digital risk protection. For the purpose of applicable data-protection law, Digitalorm is the data controller for information submitted through this website. You can contact us about any privacy matter at rep@digitalorm.com.
What we collect
- Names and email addresses you give us in forms or the chatbot
- Website URLs and business or brand names you ask us to assess
- Case descriptions and messages you write, including urgency and service category
- Screenshots or files if you upload or send them to us
- Technical and device data where applicable, such as browser type and approximate region, used for security and reliability
- Chatbot conversation transcripts, used to prepare the follow-up you requested
Please do not send passwords, payment details or sensitive documents unless we request them through a secure channel.
Why we collect it
- To run the Free Confidential Risk Check you requested
- To respond to contact and briefing requests
- To deliver services under an engagement
- For security, fraud prevention and misuse detection
- To meet legal and compliance obligations
- To communicate with you about your request or engagement, by email only
Lawful basis, in plain language
We process your information because you asked us to (to respond and deliver a service), because the law sometimes requires it, and because we have a legitimate interest in keeping this website secure and improving how we respond to enquiries. Where a law requires your consent, we ask for it first.
How long we keep it
We retain enquiry data only as long as necessary for the stated purpose, legal obligations, dispute handling, and security. Case material you share with us is held in a restricted case folder and is destroyed after the work is done, in line with our client confidentiality policy.
Your rights
Where applicable, you can ask us to access, correct or delete your information, to restrict or object to how we use it, and to receive a portable copy. Email any request to rep@digitalorm.com and we will respond. You may also contact your local data-protection authority.
GDPR and UK GDPR
If you are in the EU or the UK, the rights described above apply under the General Data Protection Regulation and the UK GDPR. Requirements vary by jurisdiction.
California privacy rights (CCPA/CPRA)
If you are a California resident, you may have the right to know what personal information we hold, to delete it, to correct it, and to not be discriminated against for exercising these rights. We do not sell your personal information. Requests go to rep@digitalorm.com.
Cross-border transfers
We support clients worldwide, so information may be processed in countries other than your own. Where required, transfers are protected by appropriate safeguards. Requirements vary by jurisdiction.
Security
Access to case material is restricted to the people working your matter, under NDA from first contact. We use access controls, encrypted transmission and deliberate data-minimisation: we collect only what the task needs and destroy case material after the work is done.
Cookies and analytics
This website does not use advertising cookies. Where any measurement is used, it is limited to understanding site performance and is never used to build advertising profiles.
Children
Our services are directed at adults and organisations. We do not knowingly collect personal information from children. If you believe a child has submitted information, contact us and we will delete it.
Contact for privacy requests
Every privacy question or rights request: rep@digitalorm.com. We do not call clients; privacy correspondence is by email, under NDA.
This policy is general information and should be reviewed by qualified counsel before publication. Digitalorm does not provide legal representation.