Online reputation management · Digital risk protection

What Google, ChatGPT and a buyer see when they search your name.

Search results, AI answers, reviews, mentions and narrative tone are one profile. We defend all five so diligence, hiring and deals do not stall on a page you do not control.

3-minute check, no login. NDA from first contact. Private packages, no public rate card.

7+

years of ORM and digital risk practice

25

global awards in tech, AI and service

13

countries, one expert team

5

elements of identity, one dashboard

Search, AI, reviews and news are where reputation is decided.

We work inside those surfaces. Platforms shown are surfaces we monitor.

  • GoogleSearch
  • BingSearch
  • ChatGPTAI answers
  • GeminiAI answers
  • PerplexityAI answers
  • TrustpilotReviews
  • GlassdoorReviews
  • G2Reviews
  • ClutchReviews
  • LinkedInSocial
  • WikipediaReference
  • RedditForums
Coverage Compliance Stack

Platform familiarity matters when search, reviews, AI answers and crisis workflows have to connect.

Google Search

SERP, autocomplete, knowledge panels.

Bing Webmaster

Index, sitelinks, regional SERPs.

GDPR desk

Lawful takedown and de-index filings.

NDA by default

Confidential from first contact.

G2 and Clutch

Independent verified reviews.

24/7 crisis desk

Same-day defence team activation.

AI answer map

ChatGPT, Gemini, Perplexity sources.

Review ops

Trustpilot, Glassdoor, G2, Google.

SERMSearch control
AI answersSource correction
Review opsRatings and replies
AutocompleteSuggest cleanup
MentionsNews and forums
CrisisContainment desk

The framework

Five elements of online reputation. One system.

Clients, investors, partners and AI assistants check all five elements of your digital profile before they decide. Most brands manage one surface, if any. While you fix a single article, risk still sits in reviews, AI answers, mentions and tone.

01

Reviews

Ratings and review platforms. Google, Trustpilot, G2, Glassdoor and app stores. A 3-star average and one unanswered complaint can close a deal before your team gets a call. We audit, respond and rebuild ratings with compliant review programs.

02

Tone

Narratives and sentiment. The dominant story around your name in news, social and forums. Mixed signals are worse than a single attack. We map tone shifts and replace contradiction with one consistent narrative.

03

SERM

Search engine reputation. What ranks on Google and Bing for your brand and executives: organic results, knowledge panels and autocomplete. First-page results set trust before the first conversation. SERM is how we change that page.

04

AI

AI reputation management. What ChatGPT, Gemini and Perplexity say about you. Assistants answer before anyone visits your site. We monitor those answers, map the sources they cite, and correct them at the source.

05

Scan

Brand mentions and news. Social, blogs, news, video and forums. Old posts still influence buyers and due diligence. We scan continuously and send days-early alerts before a mention becomes a story.

“Fixing one negative article leaves four open doors.”

An unmanaged digital profile is a financial risk, not a PR problem.

41%of companies lose revenue after a reputation incident.Deloitte
44%of company market cap is tied to CEO reputation.Weber Shandwick
5-9%revenue growth for every extra star in online rating.Harvard Business School
87%of companies rank reputation risk above every other strategic risk.Deloitte
State A

Clearly negative

You know you have a problem and you are looking for help.

State B

Mixed signal

You fixed one part of the profile. Investors still find contradictions and quietly walk away. This is the most dangerous state in due diligence.

State C

Managed narrative

Search, AI, reviews and mentions tell one story.

What clients bring us

Six problems we hear in the first conversation.

Negative content ranks first for our brand name in Google.
Search engine reputation (SERM) →
ChatGPT is telling our clients something wrong about us.
AI reputation management →
We are being attacked right now. There is no plan.
Crisis communication →
We are closing a deal. The counterparty will check us first.
Brand and due-diligence audit →
We find out about problems last, from clients or the press.
Reputation monitoring →
Candidates read our Glassdoor reviews and disappear.
Employer branding →

Rescue Reputation

Being attacked right now? The rescue team activates today.

Emergency reputation management for active attacks, negative coverage, leaks and viral posts. One hour from your message to a named crisis lead. Containment, counter-narrative, takedowns where law allows, and 24/7 monitoring until the fire is out.

Response: same day NDA from first contact 24/7 desk, email only

Built for sectors under constant attack: fintech, crypto, healthcare, real estate, legal, e-commerce and marketplaces, hospitality, executives, politics, tech and education.

Packages

Start free. Scale when it matters.

Entry

Risk Check

Freethree minutes, no login

  • Full assessment across all five elements
  • AI, search, mentions, reviews and tone report
  • Delivered in three minutes
  • No login, no credit card, no commitment
  • Optional expert walkthrough, free of charge
Run a Free Risk Check
Monitoring

Risk Control Center

Private Packagesmonthly

  • Live monitoring of search, news, reviews, social and AI answers
  • Early-warning alerts when a new result or review appears
  • Periodic dynamics reports your board can actually read
  • One dashboard for every market you care about
See all packages

View the full packages page →

Cases

The numbers our clients wake up to.

Client identities stay confidential always.

Fintech brand

UK / Cyprus / Malta

+48%Google UK Top-20 positive share
8%negative share, down from higher
12 → 5unique negative pages in UK
Executive

UK / UAE

3% → 70%UK Top-10 positive share
3% → 65%UAE halo, no placements
Real estate executive

UAE / multi-region

-45%Bing negative visibility, Eastern Europe
6 / 6negative autocompletes removed

Read the full cases →

FAQ

Questions we hear first.

What is digital risk protection?

Digital risk protection is the practice of defending everything a search, an AI answer or a review page says about your name. It covers search results, AI assistants, review platforms, mentions and overall narrative tone. Instead of reacting after damage is done, we monitor all five elements continuously and correct problems at the source.

How is Digitalorm different from an ORM agency?

Most ORM agencies work one surface, usually search results, and start after a problem appears. We defend all five elements of your digital profile from day one: reviews, tone, search, AI answers and mentions. Our work is confidential by design, priced privately after a free Risk Check, and reported in financial impact language a board can read.

Do you guarantee removal of negative content?

No, and any firm that promises that is not being honest with you. Removal depends on platform policies, jurisdiction and GDPR or similar legal grounds. We are transparent about what is achievable, file lawful takedown and de-index requests where grounds exist, and use suppression so accurate positive pages outrank damaging ones.

Are packages public or private?

Private. Every case differs in markets, languages, content volume and legal complexity, so a flat published price would be misleading. After the free Risk Check you receive a personal strategy with exact costs, and you decide with zero prepayment.

All questions →

See what a buyer sees. In three minutes.

Free Risk Check. No login, no credit card, no commitment.